Privacy Policy
Frequently asked questions
Here are some common questions about New Fashion Jewellers.
We specialize in a variety of hallmarked gold jewelry, including:
✅ Ladies’ Gold Jewelry – Rings, bangles, necklaces, earrings & more.
✅ Men’s Gold Jewelry – Rings, chains, bracelets, and religious pendants.
✅ Wedding & Bridal Sets – Traditional and modern wedding collections.
✅ Custom-Made Gold Jewelry – Personalized designs
crafted to perfection.
Yes, all our jewelry is hallmarked and meets Bangladesh Jewellers Association (BAJUS) standards for purity and authenticity.
Absolutely! We specialize in custom jewelry designs to bring your vision to life. Whether it's wedding jewelry, personalized name pendants, or unique ring designs, we can craft it for you.
You can check our ring size guide on our website or visit our store for professional measurement.
Yes! We offer a lifetime warranty on all our products. If you face any manufacturing defects, we will repair or replace the item at no extra cost.
Yes! You can sell back any gold jewelry to us if you have a valid purchase receipt. Contact our team for the latest gold rates in Bangladesh.
Ordering from us is quick and easy! Follow these steps:
🔹 Find Your Product – Choose your favorite jewelry piece from our collection.
🔹 Share the Product Code – Send us the Product Code (e.g., NFJ496R) via WhatsApp, Facebook, Instagram, or phone call.
🔹 Order Confirmation – Our sales team will confirm your order over the phone.
We accept cash, card, mobile banking (bKash, Nagad, Rocket), and bank transfers for easy and secure payments.
Yes, but only if the order has not yet been processed. Contact our team as soon as possible for any modifications.
Yes, we provide nationwide delivery across Bangladesh, ensuring a safe and reliable service.
Standard delivery time is 2-5 business days depending on location. Custom orders may take longer.
Absolutely! You can visit our showroom at Building #3, Shop #52 (1st Floor), Chadni Chawk Shopping Complex, Mirpur Road, Dhaka, Bangladesh, to collect your order in person.
As gold prices fluctuate, we do not accept returns once the purchase is finalized. However, exchanges may be possible under specific conditions. Contact us for details.
We ensure high-quality standards, but in rare cases, if you receive the wrong or defective product, please contact us within 24 hours for assistance.
🔹 Keep it in a soft cloth or jewelry box to prevent scratches.
🔹 Avoid contact with perfumes, lotions, and chemicals to maintain shine.
🔹 Clean gently with warm water and mild soap, then pat dry with a soft cloth.
Yes, we offer professional polishing, resizing, and repair services to keep your jewelry in excellent condition.
We are available via multiple channels for your convenience:
📞 Phone Call: +880 1911-367421
💬 WhatsApp: +880 1911-367421
📩 Email: newfashionjewellersbd@gmail.com
📍 Visit Us: Building #3, Shop #52 (1st Floor), Chadni Chawk Shopping Complex, Mirpur Road, Dhaka, Bangladesh
Follow us on Facebook, Instagram, and WhatsApp for exclusive updates on gold prices, discounts, and new collections.
For any other queries, feel free to contact us anytime! ✨